This Privacy Policy explains how wajaslot collects, uses, stores, shares and protects your personal data when you use the wajaslot platform. Please read it carefully alongside our Terms & Conditions.
Effective Date: 1 January 2026All personal and financial data transmitted to and from wajaslot is encrypted using 256-bit TLS. Player data is stored on secured servers with access controls and audit logging.
wajaslot does not sell, rent or trade your personal data to third parties for their independent marketing purposes. Your data is used only as described in this Policy.
You have the right to access, correct, restrict processing of, and request deletion of your personal data. Submit requests via the wajaslot support team at any time.
Identity and payment verification data is collected and retained to comply with wajaslot's international gaming licence obligations, including KYC and anti-money laundering requirements.
wajaslot uses strictly necessary, functional and analytics cookies. No third-party advertising cookies are placed without your consent. Cookie preferences can be managed from within your browser settings.
Personal data is retained only for as long as necessary to fulfil the purposes set out in this Policy, or as required by law. Closed account data is retained for a minimum of 5 years for regulatory purposes.
1.1 The data controller responsible for your personal data is the operator of the wajaslot platform, a company duly incorporated and licensed under an international gaming licence and operating the website accessible at wajaslot.club.
1.2 References to "wajaslot", "we", "us" or "our" in this Privacy Policy refer to that operator in its capacity as data controller. References to "you" or "your" refer to any individual whose personal data is processed by wajaslot, including registered account holders and visitors to the Platform.
1.3 For all privacy-related enquiries, contact the wajaslot Data Protection team via email at [email protected] or via live chat from within your Account. The email address above is displayed as plain text and is not a clickable link.
2.1 Registration Data. When you create a wajaslot Account, we collect your full legal name, date of birth, Malaysian identity card number or passport number, residential address, email address, and mobile phone number. This data is necessary to open and administer your Account and to comply with our KYC obligations under our gaming licence.
2.2 Identity Verification Documents. As part of the KYC process, we may request copies of government-issued photo identification (e.g. MyKad, passport) and proof of address (e.g. utility bill, bank statement). Where required by our Anti-Money Laundering (AML) programme, we may also request proof of source of funds.
2.3 Financial Data. We collect transaction data including deposit amounts, withdrawal requests, payment method details (e.g. Touch 'n Go eWallet account reference, bank account details), and currency (MYR). We do not store full credit card numbers or sensitive payment credentials on our servers — these are handled by our regulated payment service providers.
2.4 Gaming and Activity Data. We record your betting and gaming history, session duration, game preferences, bonus utilisation, and responsible gaming tool settings. This data is used for account administration, bonus compliance, fraud detection, and responsible gaming monitoring.
2.5 Technical Data. When you access the Platform, we automatically collect your IP address, browser type and version, device type, operating system, referring URL, pages visited, and session timestamps. This data is collected via server logs and analytics tools.
2.6 Communications Data. If you contact wajaslot via live chat, email, or any other support channel, we retain records of those communications including their content and metadata, for a period of at least 5 years for quality assurance and dispute resolution purposes.
wajaslot uses the personal data it collects for the following purposes:
wajaslot will not use your personal data in any manner incompatible with the purposes stated above without first obtaining your explicit consent or as otherwise required by law.
4.1 Contractual Necessity. Processing necessary for the performance of the Account agreement, including account administration, payment processing, and game provision.
4.2 Legal Obligation. Processing required to comply with our gaming licence, KYC/AML regulations, and any applicable laws in the jurisdictions in which wajaslot operates.
4.3 Legitimate Interests. Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where such interests are not overridden by your fundamental rights and freedoms.
4.4 Consent. Processing for marketing communications and non-essential cookies, where you have given clear and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
5.1 wajaslot uses the following categories of cookies on the Platform:
5.2 wajaslot does not place third-party advertising or behavioural tracking cookies without your explicit consent.
5.3 You can control cookie preferences through your browser settings. Please note that disabling functional or analytics cookies may affect Platform performance and your user experience.
6.1 wajaslot does not sell your personal data. We share your data only in the circumstances described below:
6.2 All third-party service providers engaged by wajaslot are required to process your data only on wajaslot's documented instructions and to implement appropriate technical and organisational security measures.
7.1 wajaslot's servers and some of its service providers may be located outside Malaysia. When your personal data is transferred outside your country of residence, wajaslot takes steps to ensure that appropriate safeguards are in place, including standard contractual clauses, data processing agreements, or reliance on adequacy decisions where applicable.
7.2 By registering an Account and using the Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia. wajaslot will not transfer your data to a jurisdiction that does not provide an adequate level of protection for personal data without implementing appropriate safeguards.
8.1 wajaslot retains personal data for the period necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations.
8.2 Account data (including identity documents, transaction records, gaming history and communications) is retained for a minimum of five (5) years from the date of Account closure or the last transaction, whichever is later, for regulatory and dispute resolution purposes.
8.3 Where processing is based on consent (e.g. marketing communications), data will be retained until consent is withdrawn. Withdrawal of consent for marketing does not affect the retention of data held under other legal bases.
8.4 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with wajaslot's data destruction procedures.
Subject to applicable law and our legitimate interests (including fraud prevention and regulatory compliance), you have the following rights in relation to your personal data held by wajaslot:
To exercise any of these rights, contact wajaslot support. Requests will be assessed and responded to within 30 days. Where a request is complex or numerous, this period may be extended by a further 60 days, of which you will be notified.
10.1 wajaslot implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
10.2 Notwithstanding the above, no transmission over the internet or electronic storage system is completely secure. wajaslot cannot guarantee absolute security of your data and is not liable for security breaches outside its reasonable control. You should take steps to protect your own credentials, including using a strong unique password and enabling two-factor authentication on your Account.
11.1 The wajaslot Platform is strictly for adults aged 21 and above. wajaslot does not knowingly collect personal data from individuals under the age of 21.
11.2 If wajaslot discovers that personal data has been collected from a person under the age of 21 without appropriate verification, that Account will be immediately suspended, any balance will be frozen pending investigation, and the personal data will be deleted to the extent permitted by our regulatory obligations.
11.3 If you believe that wajaslot has inadvertently collected data from a minor, please contact the wajaslot support team immediately.
12.1 wajaslot may send you promotional emails, SMS or in-platform notifications about bonuses, new games, sporting events and other offers where you have opted in to receive such communications during registration or via your Account settings.
12.2 You may opt out of marketing communications at any time by updating your communication preferences in your Account settings, or by clicking the unsubscribe link included in any marketing email. Opting out of marketing does not affect transactional communications relating to your Account (e.g. deposit confirmations, withdrawal notifications, KYC requests).
12.3 wajaslot will not send marketing communications to players who are subject to a self-exclusion period or who have requested exclusion from promotional materials as part of their responsible gaming settings.
13.1 wajaslot reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing activities, or Platform features. The effective date at the top of this Policy will be updated accordingly.
13.2 Where changes are material, wajaslot will notify registered account holders via email or a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the revised Policy.
13.3 If you do not agree with any changes to this Policy, you must cease using the Platform and may close your Account by contacting wajaslot support.
14.1 For any questions, concerns or requests relating to this Privacy Policy or wajaslot's handling of your personal data, please contact:
wajaslot Data Protection Team
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 from within your wajaslot Account
14.2 wajaslot will acknowledge your query within 3 business days and endeavour to provide a substantive response within 30 days. Complex matters may require additional time, of which you will be informed.
14.3 If you are not satisfied with wajaslot's response to your privacy concern, you may escalate the matter to the data protection supervisory authority or dispute resolution body applicable under wajaslot's licensing jurisdiction.
Our support team is available around the clock. You can also review our Terms & Conditions, learn about responsible gaming, or browse our FAQ for quick answers.
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